Returns

We hope you'll love our products!

However, if you’re not fully satisfied with the purchase, we offer returns or exchanges within 30 days of receiving your order. You can exchange the product for another size or request a refund to the original payment method.

Additional notes for returns:

• Refund includes the product costs, original shipping price will not be refunded.
• We wouldn't like to refund for discounted items.
• Returned items should be shipped in original packaging or similar (to prevent external damages in transit).
• Returned items must have no visible signs of wear or use - unless mutually agreed otherwise.
• We strongly suggest to use a tracked shipping method with your carrier. Please understand that refund can’t be issued if a package is lost or damaged in transit. Better safe than sorry!
• Return shipping costs are covered by a customer - unless mutually agreed otherwise.
• If exchanging an item, we kindly ask a customer to cover our shipping fee.

To initiate a return or exchange, please send us an email to hi@harvoola.com